Garmin zumo xt crashes basecamp

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Konti
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Australia

Garmin zumo xt crashes basecamp

Post by Konti »

Hi guys just purchased a garmin zumo xt, love the unit however it always crashes basecamp . It freezes and wont show maps, some times it shows part of the map then freezes again

Garmin support said there test units do the same and I should start using garmin explore.

I'm using basecamp 4.7.3. I have another 3 garmin devices that all work perfect within basecamp it's just the zumo.

I've tried re-installing base camp and tested on another computer, same issue

Any ideas ?
Konti
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Joined: 13 Dec 2020 09:50
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Australia

Re: Garmin zumo xt crashes basecamp

Post by Konti »

Just installed 4.6.2 same issue

Screen shot attached
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Stu
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Re: Garmin zumo xt crashes basecamp

Post by Stu »

Are you installing the maps to your computer via Garmin express?

I have no issues with basecamp and my XT
Konti
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Australia

Re: Garmin zumo xt crashes basecamp

Post by Konti »

No, I didn't know you could do that. I'm just reading the map from the device. Will give that a go.
Stu
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Re: Garmin zumo xt crashes basecamp

Post by Stu »

Open express and find map options and install the map to computer

Working from the device is way too slow
colirv
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Re: Garmin zumo xt crashes basecamp

Post by colirv »

Unless it's changed, you need to have downloaded the maps to your computer as well as to the Zumo. You can opt to do this at the same time as downloading them to the Zumo.
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