Help ! Any suggestions appreciated.

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Airfiddler
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Joined: Wed Dec 18, 2019 11:24 pm
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Canada

Help ! Any suggestions appreciated.

Post by Airfiddler »

I have a Zumo 350 LM which has suddenly started acting up. The touchscreen is now VERY unresponsive. I have tried reloading the maps...no change. I have taken out the memory card and rebooted....no change. The onboard memory is not full (about 60%) I have held down the off button untill the unit recycles up to four times, to see if I can get a hard reset.....no change. Generally the screen may respond after 10 to 12 touches, but then its locked up again, arragh !! I have had this unit since new, so it is well past warranty. Can the firmware/software be reinstalled ? There is no physical damage to the unit, I suspect a software bug somewhere, does the touchscreen wear out ? Is this unit worth sending in for repair ? It was not inexpensive and I feel I should get more than 5 years use out of it, as it was not abused, or damaged. Thanks for any advise on this frustrating situation.

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kernowing
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Re: Help ! Any suggestions appreciated.

Post by kernowing »

Welcome to the Forum Airfiddler, hope you find it friendly and helpful. If I could suggest @Stu could move this topic to the specific Z 350 section, you may get more views and hopefully some help. Cheers, Pete.
2007 GL1800 Goldwing
2018 Triumph Speedmaster 1200

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Moose
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Re: Help ! Any suggestions appreciated.

Post by Moose »

first i would check and make sure nothing is lodged around the perimeter and stuck touching the screen and then look to calibrate the screen.

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