BASECAMP + OSX 10.11 + ZUMO XT = CRASH

For any questions and tips and tricks on how to use Basecamp for MAC then please post in this section.
Mikkhael
Posts: 2
Joined: 15 Apr 2021 14:43
Italy

BASECAMP + OSX 10.11 + ZUMO XT = CRASH

Post by Mikkhael »

Hi, I have a Mac with SO El Captain and a Zumo XT. I downloaded from Garmin site Basecamp version 4.7.0, cause a software bug as soon as the navi is connected to the Mac, the system crashed. I found Basecamp version 4.8.3 but this also has a USB bug and does not recognize the Zumo. Maybe someone can help me and have a later version, as 4.8.4 or 4.8.6 or another that support osx 10.11? Thanx
danham
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United States of America

Re: BASECAMP + OSX 10.11 + ZUMO XT = CRASH

Post by danham »

Garmin stopped supporting OS 10.11 as of BC 4.8:

Changes made from version 4.7.0 to 4.8.3:
Upgraded app to 64-bit.
Dropped support for Mac OS 10.10, 10.11 and 10.12.
Fixed issue where certain poi files would use large amounts of memory.
Zumo 660, nuvi 760 and many retired units dating back to the GPS III+
2018 Kawasaki Ninja H2 SX SE
bicyclenut
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United States of America

Re: BASECAMP + OSX 10.11 + ZUMO XT = CRASH

Post by bicyclenut »

Make sure Garmin Express is not running in background or at all or Basecamp will not recognize it. Also no other App that would connect to XT. I use Android File Transfer App to connect direct to XT and inserted SD Card and I need to make sure it is turned off.

This morning I was having issues getting Basecamp to see the XT and I restarted my Mac and the XT to get it to resolve.
Zumo XT
BMW NAV 5
Navigating my BMW R1200RT
Mikkhael
Posts: 2
Joined: 15 Apr 2021 14:43
Italy

Re: BASECAMP + OSX 10.11 + ZUMO XT = CRASH

Post by Mikkhael »

basecamp 4.8.3 runs on osx 10.11, it is now installed on my macbook. I called Garmin customer service: they replied me that these are bugs they know and would let me know how to fix it but I have heard noone.

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